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Our Story
A Richmond cleaning company built on trust and detail.
How We Started
From one trusted home to all of Greater Richmond.
Prime Clean Solution began the way most good things in Richmond do: by word of mouth. One well-cleaned home turned into a neighbor’s referral, then a whole street, then businesses across the city asking if we had room for one more.
We never wanted to be the biggest cleaning company in town. We wanted to be the one people trust with their keys, the one that shows up when they say they will, and the one that treats a client’s home with the same care we’d give our own.
Clean spaces. Better places.
The Prime Clean Solution Team
2018
Serving RVA since
1,400+
Homes & offices cleaned
4.9★
Average across 380 reviews
8+
Communities served
100%
Satisfaction guarantee
What We Stand For
The values behind every clean
These aren’t poster slogans. They’re the standards we hire for and the promises we keep on every single visit.
Trust first
Every cleaner is background-checked, trained, and W-2 employed. We’re bonded and insured, so your home and peace of mind are always protected.
Detail obsessed
From baseboards to behind the faucet, we focus on the corners people usually miss. The details are where a clean home actually feels clean.
Consistency
The same trusted team, every visit. No rotating strangers, no surprises. Just people who already know exactly how you like your space.
Greener cleaning
Plant-based products that are safe for kids, pets, and Virginia’s waterways, available on request for every service we offer.
Locally rooted
We’re your neighbors, not a national franchise. We know Richmond’s homes, its rhythms, and the people who live and work here.
Honest pricing
Flat, upfront quotes with no surprise fees. You’ll always know the full cost before we begin, and we’ll always stand behind the result.
Trained, vetted, and proud of it
The Prime Clean Difference
Why neighbors keep choosing us
Real employees, not gig workers
Our cleaners are part of our team, properly trained and accountable, never anonymous contractors sent your way.
A 24-hour re-clean guarantee
If anything isn't right, we come back and make it right within a day. No arguments, no fine print.
Booking that respects your time
Get a flat quote in under a minute and pick a slot online. No phone tag, no awkward in-home estimates.
Communication you can count on
Reminders before every visit and a real local team you can actually reach when you need us.
Meet the Team
The people behind the shine
Friendly, familiar faces who take real pride in their work and treat your space like it’s their own.
Founder
Jordan Ellis
Operations Lead
Maria Alvarez
Team Lead
Devon Carter
Client Care
Priya Nair
Behind these four is a crew of trained, background-checked cleaners who share the same standard: treat every home and office like it’s the only one that matters that day.
“What sold me was the consistency. Same two cleaners every time, always on time, and they genuinely seem to care. It feels less like hiring a service and more like having trusted people who look after our home.”
Marisa T. — Bi-weekly client · Church Hill, Richmond